Privacy Policy

PRIVACY POLICY

Should we require any information from you, we will always expressly ask you to supply it on a voluntary basis. Any data collected through forms in this web site and by other means will be stored in treatment systems of TRANSLINGUO CREATIVE GROUP S.L.

This entity will treat data confidentially and with the sole purpose of offering the requested services, with all the legal and security guarantees imposed by the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and Spanish Law 34/2002, from 11 July, on Information Society Services and Electronic Commerce.

Who is your data controller?

• The controller is TRANSLINGUO CREATIVE GROUP S.L.
• Their Tax Identification Number is: B88509062
• Their registered office is located at: Calle de Jacometrezo, 15-17, 28013, planta 5, puerta G, Madrid
• Email address: info@translinguoglobal.com
• Commercial Registry: T 39680, F 99, S 8, H M 705077, I/A 1 (25.10.19)

For what purpose do we process your personal data?

Personal data processed by TRANSLINGUO CREATIVE GROUP S.L. shall be processed fairly, lawfully and in a transparent manner, fulfilling the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and the Spanish Law 3/2018, from 5 December, on Data Protection and Guarantee of Digital Rights.

If you are a CUSTOMER or USER:

If you are a customer or user, we will treat the following categories of personal data:

• Identification Data (name, surname, ID card…)
• Contact Details (email, Whatsapp…)
• Bank Details (account number, bank card…)
• Other Details (provided by the interested party in open or reporting forms)

We process your data in order to:

• Manage the requested services, information and/or products.
• Send information of interest (should the interested party have provided the proper authorization).
• Comply with legal obligations applicable to the controller.

If you are an EMPLOYEE or JOB APPLICANT:

If you are an employee or applicant, we treat the following categories of personal data:

• Identification Data (name, surname, ID card…)
• Details included in the curriculum vitae (education, work experience, hobbies…)
• Contact Details (email, Whatsapp…)
• Bank Details (account number, holder, SEPA mandate)
• Picture
• Other Details (provided by the interested party in open or reporting forms)

We process your data in order to:

• Manage the rights and obligations related to the contractual relationship.
• Carry out candidate selection.
• Use, reproduce or publish images, names and voices (should the interested party have provided the proper authorization).
• Comply with legal obligations applicable to the companies.

If you are a SUPPLIER for our company:

If you are a supplier, we treat the following categories of personal data:

• Identification Data (name, surname, ID card…)
• Contact Details (email, Whatsapp…)
• Bank Details (account number, billing…)
• Other Details (provided by the interested party in open or reporting forms)

We process your data in order to:

• Carry out administrative, accounting and tax management.
• Monitor and control the commercial relationship.
• Comply with legal obligations applicable to the companies.
• Am I obliged to provide my personal data?

TRANSLINGUO CREATIVE GROUP S.L. will only request the strictly required data for the realization of the purpose for which they are collected, so if they are not provided, the requested service cannot be provided.

• How long will we keep your data for?

Personal data provided and obtained during the relationship between the interested party and TRANSLINGUO CREATIVE GROUP S.L. will be kept for maximum 5 years starting from the last interest confirmation or as long as a legal provision requires us to do so, in which case they will be kept duly blocked and will be deleted when they are no longer necessary.

• What is the lawfulness of processing your data?

In accordance with Article 6.1 of the Regulation (EU) 2016/679 of 27 April 2016, we inform you that the lawfulness of processing your data is as follows:

1. the data subject has given consent to the processing of his or her personal data for one or more specific purposes;
2. the processing is necessary for the execution of a contract to which the data subject is party and/or
3. processing is necessary for compliance with a legal obligation to which the principle is subject;
4. processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

• To what recipients may your data be disclosed?

The data processed by TRANSLINGUO CREATIVE GROUP S.L. may be disclosed to third parties when a legal provision requires us to do so.

Likewise, TRANSLINGUO CREATIVE GROUP S.L. has service providers to whom data disclosure is necessary in different business areas (administration, accounting, taxation, marketing, labor…). The relationship with these companies is regulated according to Article 28 of the Regulation (EU) 2016/679, from 27 April, of the European Parliament and of the Council (GDPR). The data accessed from said companies will only be used for the necessary business purpose and will not be kept for any subsequent purpose.

• What are your rights when you provide us with your data?

Any interested party has the right to obtain confirmation on whether TRANSLINGUO CREATIVE GROUP S.L. is treating personal data that concerns them or not.

Interested parties have the right to access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

On certain circumstances, the interested parties may request the restriction of their data processing, in which case we will only keep it for the exercise or defense of claims.  Users may also object to their data processing. TRANSLINGUO CREATIVE GROUP S.L. will stop processing the data, except for compelling legitimate reasons, or in the exercise or defense of claims.

Users can send a letter to TRANSLINGUO CREATIVE GROUP S.L., to the residence of the controller or by sending an email to the address privacy@translinguo.es, including a copy of their ID card, should it be necessary to identify them, at any time and free of charge, in order to:

• Revoke the consents granted.
• Obtain confirmation on whether personal data concerning the User is being processed or not.
• Access your personal data.
• Rectify inaccurate or incomplete personal data.
• Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
• Obtain, when the restriction of data processing is applied, any of the conditions provided for in the data protection regulations.
• Request the portability of your data.
• Get in contact with the DPO of TRANSLINGUO CREATIVE GROUP S.L.
• File a claim with the control authority (aepd) if they consider that the rights recognized by the applicable data protection regulations are being violated.

TRANSLINGUO CREATIVE GROUP S.L. adopts the corresponding security levels required by the aforesaid Personal Data Protection regulations and other applicable regulations. These levels of security are required for those entities that access our information under a contractual relationship and/or service provision, in accordance with Article 28 of the EU Regulation 2016/679 (GDPR).

However, they will not be held responsible for any loss or damage that may be caused from alterations caused by third parties in the user’s computer systems, electronic documents or files.

They will be able to use cookies whilst they provide the website’s services. Cookies are physical files of personal information accommodated on the user’s terminal. The user may adjust the browser so it prevents the creation of cookie files or notifies the user of their creation. You may review our Cookies Policy through the link that you will find on this website.

If you choose to leave our website through links to websites not belonging to our entity, TRANSLINGUO CREATIVE GROUP S.L. will not be held responsible for the privacy policies of such websites or the cookies they may store on the user’s computer.

Our email policy focuses on only sending communications that you have requested.

If you prefer not to receive these messages by email, we will offer you the possibility of exercising your cancellation rights and waiver of receiving these messages, in accordance with the provisions of Title III, Article 22 of Spanish Law 34/2002 of Information Society Services and Electronic Commerce.